Health & Safety Measures

We have done everything we can to ensure your safety and the safety of all our employees. However, health and a perfect experience our visitors are used to can only be guaranteed if all of us follow the best practice recommendations and COVID-19 preventative measures.

Check our new, adjusted opening times and tour times.

Keeping a safe distance

Please keep a safe distance of at least 1.5 metres (5 ft) from others in all our attractions, shops, restaurants and toilets. Follow the instructions given by our guides and the rest of the Postojna Cave Park staff. All our attractions are located in the midst of a beautiful park by the river Pivka, where you are free to walk around, but do keep a safe distance from other people outdoors as well.

Keeping a safe distance on the cave train

Follow the instructions given by your tour guide. When you get to the platform, find a seat on the train – make sure to sit on every other row of seats and leave the one in-between empty. Of course, family members and visitors travelling together are welcome to sit together.

Walking in groups

The number of visitors in a tour group has been adapted to the current situation. The cave is large enough for visitors to be able to keep a safety distance of 1.5 metres (5 ft) at all times. Follow the instructions given by the guide.

Hygiene rules

Please follow the hygiene rules to the letter. Wash your hands frequently with soap and water, and use either your own hand sanitizer or the ones provided for visitors throughout the Park. Be considerate of other visitors and cough/sneeze into a handkerchief or the crook of your arm so as not to contaminate the hands.

The use of audio guides

To ensure your safety, audio guides are disinfected after each use.

Contactless payments

Whenever possible, use contactless payments and take advantage of the option to purchase tickets online. When you enter any of our attractions, the tickets – both digital and paper ones – will be checked in a digital, contactless way.

The use of face masks

The use of face masks is obligatory in all indoor public spaces. You can use your own washable face mask, a disposable face mask or get one in our store. The use of face masks is compulsory in all tourist attractions and all indoor spaces within the Postojna Cave Park. Children under the age of 6 are not required to wear a mask.

If you have any COVID-19 symptoms, such as fever, cough and shortness of breath or have respiratory problems, we kindly ask you to delay your visit until you are healthy and feeling better.